FHPL (Family Health Plan Insurance TPA Limited)

FHPL TPA - Pazcare

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TPA/ Heritage Health

About FHPL group health insurance TPA

Family Health Plan Insurance TPA Limited commonly known as FHPL is one of the largest TPA network in India. It was incorporated in the year 1995, and was licensed by IRDAI in the year 2002. Having its registered corporate office in Hyderabad, the FHPL TPA limited has pan India presence in over 25 states in 55 locations.

FHPL is certified with ISO 9001:2008 for quality standards and processes, ISO/IEC 27001:2013 for Information Security standards. FHPL has a central multi-lingual 24/7 call center and handles over call volume of over 12 lakh calls.

Family Health Plan Insurance TPA Ltd has its own mobile app known as the “FHPL Mobile Sparrow” which provides a range of services like access hospital list, file claim, view the policy wordings, etc.

When buying your group health insurance policy from Pazcare, our team makes sure your employees are provided with guided claim assistance while filing your claims with the FHPL TPA.

FHPL Benefits

The FHPL TPA is one of the largest in India and its benefits are

FHPL Sparrow

The FHPL Sparrow also known as “FHPL Mobile Sparrow” is a mobile application accessible on all IOS and android devices. This app provide services like access to policy wordings, access FHPL hospital list, download TPA card, help with claims, etc.

50+ offices

FHPL TPA is one of the largest TPA network in India. They have their presence in 25 states and have offices at 50+ locations. This means in case of any query or assistance, you can walk into the office and clear your doubts.

Multi-lingual call center

FHPL TPA has a 24X7 multi-lingual call center services available for its customers. They are capable of handling a call volume of over 12 lakh calls. This service makes sure the queries are answered in the native language of employees and all of their calls are answered.

Large hospital network

The FHPL hospital list is huge. Being on of the largest TPA network present in India, there are around 7000+ FHPL network hospitals in India where the employees can make use of a group health insurance cashless claim for their medical treatment.

FHPL claim status

The FHPL claim status can be viewed using the following process.

Step 2: Choose your insurance company from the drop down box.

Step 3: Enter the following details - your claim number / cashless number / UHID along with the date of hospitalisation.

Step 4: Submit the following documents and the claim status will be displayed.

Step 5: In most cases, the claim status will be intimated through SMS / email to your registered phone number or email address.

FHPL TPA Login

Here are the steps to follow for the FHPL TPA login for employees for group health insurance

  1. Visit the FHPL TPA home page and on the top right corner choose the dropdown login and choose employee login.
  2. Enter the corporate id, username and password shared by FHPL TPA limited during your enrollment process. These details are communicated to your corporate email id.
  3. Once logged in you can access the FHPL TPA id card, and TPA unique id number, raise a claim, check the claim status, download the FHPL TPA id card, etc.